MAGIC in Practice

At HMT, our mission is to provide market-leading care solutions for individuals with complex needs, focusing on serving marginalized and deprived communities.

We believe that everyone deserves access to high-quality, compassionate healthcare, regardless of their circumstances. Our MAGIC Care Model sets out how we aim to deliver specialist care to those who need it most, improving lives and encouraging healthier communities.

The MAGIC Care Domains

The MAGIC Care Model provides a framework that guides how we work every day.

It focuses on 4 core care domains:

  • Physical: delivering expert medical, nursing, and therapeutic care, ensuring evidence-based treatment tailored to individual health needs.
  • Independence: championing autonomy, ensuring individuals retain control over their lives and make meaningful choices.
  • Environment: ensuring that the spaces where care is delivered enhance well-being, recovery, and independence.
  • Wellbeing: focusing on providing holistic care, addressing emotional, psychological, and social health.

The Impact of Creativity, Collaboration, compassion and Values based care on success:

  • Creativity: Innovating care, inspiring change.
  • Collaboration: Working together for seamless, personalised care.
  • Compassion: Humanising care through kindness and empathy.
  • Values Based Practice: Ethical integrity in every decision

Our Commitment to Communities...

Through the MAGIC Care Model, we aim to achieve the following:

  • Promoting Health Equity - Fair and Personalised Care for All.
  • Building Stronger Communities - Connection, Integration, and Belonging.
  • Fostering Wellbeing and happiness - A Culture of Fulfilment and Support
  • Delivering Social Value - Strengthening Society Through Sustainable Care

MAGIC in Action

Every day across HMT services, we see the impact of the MAGIC Care Model in action. From residents rediscovering old hobbies to teams finding creative ways to support recovery and independence, these stories highlight the difference this care can make.

St Quentin Care Homes launched new model of care at special open day

St Quentin Care Homes held a special open day to welcome the Staffordshire community and local healthcare professionals to the facility and…

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Norden House launched new model of care at special afternoon tea

A care community in West Sussex held a special afternoon tea to welcome the community to facility and launch a new model…

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A Spotlight on our People – Ellen Fulop

This year, HMT is proud to celebrate an incredible milestone: 40 years of unwavering care and compassion. To mark this anniversary, we’re…

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